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Wednesday, December 30, 2009

Call Centers and Other BPO in Cebu Philippines

jobs call center

What is Call Center

TeleTech  | Convergys | ePerformax | AccessCall Solutions PeopleSupport | Qualfon | Xlibris | Live2Sell | CebuGlobal | ACS  | ExcelAsia | (LEAD)CareerMover  | Eli Global | Sykes Asia || Bigfoot GlobalBlue Sky Trading Co., Inc. | Calltekcenter 

What is Call Center

- is a location where calls are received in high volume.
- is an umbrella term that refers to reservation centers,
help desks, information lines or customer service centers,regardless of how they are organized or what types of transactions they handle. It usually refers to a sophisticated voice operations environment that provides a full range of high-volume, call handling services.

2 Kinds of Call
1. Inbound - (Taking/answering the call)
2. Outbound - (Making the call)

Strengths: Diligent, Patience, Calm, Diplomatic, Loyal

4C’s: Confidence, Communication Skills, Computer Skills, Common Sense

Types of Callcenter: Huge Telemarketing, Fund Raising, Collections Organization,Help Desk (internal or external), Customer Support, Interactive Voice Response, Web-based services, Catalog Retailer, Reservation for Hotels & Airlines

Purpose: Sales, Marketing, Customer Support, Telemarketing, Technical Support, Other Specialized Business Activity.

Few Terms: FCR – First Call Resolution, AHT – Average Handling Time, CSAT –Customer Satisfaction, Retention – canceling

CallCenter list in Philippines

1. 724 Care Incorporated
3rd flr. RDT Building (beside LANDBANK)
Tipolo Mandaue City,Cebu Philippines
Tel: 422-3036 to39 | M-F 10am–5pm | Email:

2. Access Direct Teksolutions
Phone: (032) 245 9029
Access Direct Teksolutions Cebu Bayantel
Telecommunications Bldg. | Jakosalem Street, Cebu City, Philipines

3. AMPM Connect Callcenter
4th Floor, Gilaida Bldg., | 218-G Osmena Blvd.,Cebu City,Philippines
Tel: (63-32) 412-5273) | 032-253-9799

5. Cebu Global Teleservices
Phone: (032) 412 6375 
Address: 2nd Floor Mango Square Complex Gen. Maxilom Avenue Cebu City 6000
6.Bigfoot Global Solutions, Inc.
Bigfoot Global Solutions, Inc. | Cebu F. Ramos Street Cebu City 6000 Philippines

7. Convergys Corporation
Convergys Corp. Cebu R. Arcenas St., | Arcenas Estates, Banawa Hills
Cebu City 6000,Philippines, |Tel: 411-9401.Text: APPLY to 2600
Join the Biggest Callcenter in Cebu

8.Blue Sky Trading Co., Inc.
Blue Sky Trading Co., Inc. | Cebu 58-60 Plaridel St., Cebu City, Philippines
ZIP Code (6000) P.O. BOX 217

9. Brightpoint Philippines, Inc
Brightpoint Philippines, Inc. | Cebu Service Centre
2nd Floor BF Building, N. Escario St. | Cebu City, Philippines 6000

10. Calltek Center Int'l Inc
Calltek Center Int'l Inc Cebu | 4th/F JY Square IT Center Cebu City, Philippines
Tel: 412 6375 | 412 6366 | 412 637 | 10:00am-5:30pm M-Sat.

11.eTelecare Global Solutions
eTelecare Global Solutions Cebu 5th & 6th Floor PIPC Engineering Sciences Bldg.
Asiatown IT Park, Brgy. Apas, Lahug | Cebu City 6000, Cebu, Philippines
Tel: 63 (32) 411-9030 |

12.Data Center Design Corporation
Data Center Design Corporation (DCDC)
Cebu 1329 corner Guadalupe Heights & V. Rama Avenue
Guadalupe, Cebu City, Philippines

13.Live Service
Live Service Cebu | Basak, LapuLapu City, Philippines
The CallCenter of the Philippines

14.Enabling Solutions, Inc.
Enabling Solutions, Inc. Cebu Rm.
205 2nd Flr. Oftana Bldg. Capitol
Cebu City 6000 Philippines

15. PeopleSupport /
PeopleSupport Cebu eOffice 1, AsiaTown IT Park,
Apas, Cebu City, Philippines
We pay premiums for Callcenter experience!

ExcelAsia Cebu 424 Wee Building Gorordo Avenue
Lahug, Cebu City, Philippines | Tel.: 231-4917 | Fax: 231-4917
CallCenter Training

17. Foxgate Solutions
Foxgate Solutions Piazza Elesia Center |Talamban, Cebu City Philippines 6000
Phone: 3448244 | Fax: 3458140

18.Giedo LLC
Giedo LLC Cebu Cebu, Philippines

19. Goldtelecomm Specialist, Inc.
Goldtelecomm Specialist, Inc. Cebu | 2nd Floor Suite 203-204
The QC Pavilion Gorordo Avenue | Lahug Cebu City Philippines

20. ICapital, Inc.
ICapital, Inc. Cebu Suite 1201 | 12th Floor Ayala Life FGU CENTER
Cebu Business Park Cebu City Philippines

21.iCatchIT, Inc.
iCatchIT, Inc. Cebu Suite 5, Park Terrace Bldg. Nasipit Talamban
Cebu City, 6000 Philippines | Phone : 345-0567 | Fax 346-9038

22.iComm International
iComm Int’l Cebu Unit 906 Keppel Center
Samar Loop Cardinal Rosales Ave.
Cebu Business Park, 6000 Cebu City, Philippines

iNTOUCH Cebu Philippines
Phone: 544 025 | Fax: 540 128

24. Qualfone
Qualfone Cebu 6th Floor
Skyrise Bldg Asiatown IT Park Lahug,
Cebu City 6000 Philippines

Cebu Lexysoft Technology Center
Humabon Avenue, North Rec. Area
Tel: 233-6350 | Cebu City, Philippines

Live2Sell, Inc. 5th Flr, Hyundai Bldg | A.S. Fortuna St Mandaue City 6014
Cebu, Philippines | Tel: +63 32 345 1734
Callcenter agents more position available!

#3 Rositas Compound, Ouano Avenue corner
Circumferential Road, Mandaue, Cebu City 6104 Philippines
Trunk line: 345-9441 to 43 | 231-9845 |Fax No.: +6332) 345-9445

28.MT LINK Asia, Inc.
MT LINK Asia, Inc. Cebu | Northgate Center, Banilad,
Cebu City, Philippines | Tel No.: +6332 4162754

29.Northern Transcriptionworks, Inc.
Northern Transcriptionworks, Inc.
2/F BPI Building Gen. Maxilom Ave. Cebu City, Philippines | Tel: 255-2200
Callcenter agent for Non-Voice Account Extremely Hiring !!!

30.Pacific Global Outsource Solutions, Inc.
Pacific Global Outsource Solutions, Inc.
Cebu Unit 601 PDI Condominium
Archbishop Reyes Avenue | Banilad, Cebu City Philippines 6000

31.Oracy Concepts
Oracy Concepts Cebu City Philippines

32. Sykes Asia, Inc.
Sykes Asia, Inc. Cebu KRC | Commercial Building 1
National Highway, Subangdaku | Mandaue City, Cebu Philippines
Hotline: 348-9898 | M-F 10am – 5pm

33. Shem Data
Shem Data Cebu [Beside Cebu Coliseum]
Sanciangco St. Cebu 6000, Philippines
Mobile: +63917 4688107 | Fax: +6332 – 2619784

34. TeleTech Customer Mgt. Phil. Corp
Levels 1 & 2, Oakridge IT Center | 880 A.S. Fortuna, Banilad Mandaue City, Philippines
Recruitment: 0920.278.9988
Fastest Growing Callcenter Company

35. Touch Asia Contact Solutions, Inc.
Touch Asia Contact Solutions, Inc.
Cebu Unit A 15th floor, Metrobank Plaza Bldg.,
Osmeña Blvd., Cebu City Philippines

36. Trends & Technologies
Trends & Technologies Cebu
3/F Ongtiak Business Center| 65 General Maxilom Avenue
6000 Cebu City Philippines
Tel: 412.4653 | 253.7175 | Fax: 253.4789

37. Tricom Systems
Tricom Systems Cebu Machay Building,
30 Gorordo Avenue, Cebu City Philippines
Phone: 231-5117 | 232-6391 |Fax: (32) 231-0681

38. Virtual Telecare
Telecom Appointments R Duterte Street
Cebu City, Cebu 6000 Philippines

39. Voiceville Communications
Voiceville Communications Voiceville Bldg,
119 T. Padilla St. Cebu City Philippines 6000
Phone: +63 32 253 0946

40. Opiniology
Western Wats Cebu Mactan Economic Zone II
Cebu City Philippines

41 WebFocus Solutions Inc.
WebFocus Solutions Inc | Cebu M & E Bldg
46 J. Alcantara St. Unit R-05 Cebu City, Philippines

42. Xsolus
Xsolus Cebu 2/F 90 General Maxilom Ave. | Cebu City 6000 Philippines
Phone: +63-32-253-0337 | Fax: +63-32-253-0337

43. Zzubo Systems, Inc.
Zzubo Systems, Inc. Cebu 10/F CIFC Tower
Juan Luna Ave., cor. Jose L. Briones St. | North Reclamation Area
Cebu City, Philippines 6000

44. Supportsave
2F Ma. Christina Bldg. Fuente Osmeña
Cebu City, Philippines [above Watson’s beside McDo]
Email resumés to: | Mobile: 09267372088
Mass Hiring On-going!!! For Callcenter Agents and other Positions

45. Xlibris
Lagon Technopark, P. Remedio St., A.S. Fortuna, Banilad Mandaue City
Online Site
Text: 09176312081 | Tel No. (032) 416-1272
Great Salary for Callcenter Agents!

46. Lexmark Research and
Development Corp (LRDC)

47. Babbleglass
Unit 2, 15 / F Metrobank Plaza
Osmeña Blvd, Cebu City, Philippines

2nd Flr. JY Square Mall, Lahug Cebu City, Philippines
Office: Monday – Wednesday 10am- 3pm
Be an Outbound Callcenter Agent!

49. ACS Affiliated Computer Services, Inc.
6th Flr. Skyrise Bldg. Asiatown I.T. Park
Lahug Cebu City 6000 Philippines
Tel: 238-1241| 412-6301

50. ICT Group
Lower Ground Flr. IT Tower Archbishop Reyes Ave.
Cebu Business Park, Cebu City, Philippines | Tel: 412-2141

51. Eli Global
9th Floor Bigfoot Bldg. F. Ramos St., Cebu City Philippines
Tel: 254-9738 | Email:

52. Cordia Phils. Inc.
5th Flr. I2 Bldg. Asiatown Park, Cebu City, Philippines

53. Winward Software Phils. Inc.
TGU Tower, Asiatown I.T. Park Cebu City, Philippines

54. ePerformax Contact Centers & BPO
Xpresso Career Cafe | Ground Flr. JY Square Mall
Salinas Drive, Lahug Cebu City, Philippines
Tel: 411-9700 | Email:
Subject: SSS100117 (position apply)

55. Access Call Solutions
12th Floor Pear Bank Ctr. | 146 Valero, Makati City, Philippines
Tel: 02-892-7893 | Email:

55. ePerformax Contact Centers & BPO
Xpresso Career Cafe
Ground Flr. JY Square Mall
Salinas Drive, Lahug Cebu City
Tel: 411-9700
Subject: SSS100117 (position apply)

57. Stream Global Services
G/F i2 Building, Asiatown I.T. Park Lahug
(02) 580.6530 (Manila)
(032) 411.9030 (Cebu)
Text: STREAMSSname,landline,position,preferred site.

Other BPO Company

1. Smart-Traffic SEO Inc.
901 Metrobank Plaza F. Osmeña St., Cebu City, Cebu
Tel: 256-2348 | Look for Rico
Visit this site for available position

2. Academic Forward Thinking Inc.
2nd flr. E-Diner, e-Office 1, Asiatown I.T. Park, Lahug Cebu 6000